Integrations

Connects to what you run, replaces what you outgrew

Your inbox, phone system, and CRM stay exactly where they are. Admin Shortstop is the layer that finally makes them talk to each other.

Email

Gmail

Live

Push notifications through Pub/Sub, thread and history access, label management, and outbound send for follow-ups.

Inbound message push in seconds
Sent-mail tracking without rescanning
Attachment and inline-image capture
Label-driven ticket state

Google Workspace

Live

Domain-wide delegation for teams that would rather not connect each mailbox individually.

Admin-granted access
No per-mailbox re-consent
Shared-inbox support

Voice and SMS

Dialpad

Live

Call events enriched with the Dialpad AI recap, plus inbound SMS through a signature-verified webhook.

Inbound and outbound call events
Voicemail and missed-call handling
Signed SMS webhooks with replay protection
Outbound follow-up with per-number cooldown

CRM and field service

ServiceAutopilot

Live

Accounts, leads, tickets, notes, status transitions, priority, and file upload — behind one adapter boundary.

Account and lead directory sync
Ticket create, note, and status
Attachment upload with safe filenames
Timeline retrieval for AI context

QuickBooks Online

Planned

Invoice and payment context surfaced on the customer record so billing questions resolve without a second system.

Invoice history on the customer
Payment status in ticket context

AI

DeepSeek

Live

Routing, closure, urgency, message cleanup, and knowledge-base drafting.

Per-decision audit records
Prompt versioning
Deterministic fallback on failure

Claude and OpenAI

Planned

Provider choice per organization, with the same decision contracts and audit trail.

Per-tenant provider selection
Side-by-side evaluation

Notifications

Google Chat

Live

Escalations, closed-ticket summaries, and automation failure alerts delivered to an operations space.

Escalation alerts
Daily resolution summaries
Failure and dead-letter notices

Slack

Planned

The same notification surface for teams that live in Slack instead.

Channel routing by alert type

Migration

Google Sheets

Migration

One-way import from the operational spreadsheets you run today, with an optional read-only export so existing reports keep working.

Accounts, leads, and exclusions import
Ticket log and follow-up state import
Knowledge base and training log import
Optional scheduled export back to Sheets

Running something else?

Every CRM sits behind a single adapter interface, so adding one is a contained piece of work rather than a rewrite. Tell us what you use.

Talk to us